Data Protection · Your Privacy · PKR565

PKR565 Privacy Policy

This Privacy Policy explains what personal information PKR565 collects when you use pkr565.app, how we use it, who we may share it with, and what rights you have over your own data. We keep this straightforward because we think players deserve clear answers, not legal fog.

Last updated: January 2026

Our Privacy Commitments

Six things PKR565 commits to on how your personal data is handled — before you read the full policy below.

Your Data Is Encrypted

All personal data transmitted between your device and PKR565 servers is protected using industry-standard TLS encryption. Account data — including payment information — is stored with encryption at rest. We do not store full card numbers on our servers; payment data is handled by our payment processor partners.

We Do Not Sell Your Data

PKR565 does not sell, rent or trade your personal information to third-party advertisers or data brokers. Your data is used internally for platform operation and shared only with specific service partners — such as payment processors and identity verification providers — strictly for the purpose of running the platform.

Data Collected for Specific Purposes

Every piece of data PKR565 collects has a defined purpose — account management, payment processing, fraud prevention or platform improvement. We do not collect data speculatively or hold information beyond what is needed. When a data point is no longer required, it is deleted or anonymised in accordance with our retention policy.

You Control Your Account Data

Registered players can request a copy of the personal data PKR565 holds about them, ask for corrections to inaccurate information, or request account deletion. These requests are handled through the support team. We respond to data requests within a reasonable timeframe and will confirm what action has been taken.

Cookies Used Transparently

PKR565 uses cookies and similar tracking technologies to keep you logged in, remember your platform preferences, and understand how the platform is used so we can improve it. We do not use third-party advertising cookies. The types of cookies used and how to manage them are explained in the Cookies section of this policy.

Policy Updates Are Communicated

When this Privacy Policy is updated, the revised version is published on this page with an updated date. For significant changes that affect how we use your data, registered players will be notified via their registered email or in-platform message. Continued use of PKR565 after an update means you accept the revised policy.

Scope of This Policy

This Privacy Policy applies to all users of the PKR565 website at pkr565.app and the PKR565 mobile application. It covers all personal data collected during registration, use of the platform, deposits and withdrawals, customer support interactions and any other activity associated with your PKR565 account.

1 Who We Are

PKR565 is an online sports betting and gaming platform operating at pkr565.app. For the purposes of this Privacy Policy, PKR565 is the data controller — meaning we are responsible for deciding how and why your personal data is collected and processed.

If you have any questions about this Privacy Policy or about how we handle your personal data, you can contact us via live chat on the platform or by emailing our support team at the address shown in the footer of this page. We take privacy questions seriously and aim to respond within a few business days.

2 What Data We Collect

PKR565 collects different categories of personal data depending on how you interact with the platform. Here is a breakdown of what we collect and why each category exists:

Data Category Examples Why We Need It
Identity Data Full name, date of birth Account registration, age verification, identity checks
Contact Data Mobile number, email address Account communication, security notifications, support
Financial Data Deposit/withdrawal history, payment method type Processing payments, fraud detection, account reconciliation
Account Activity Bets placed, games played, login history Platform operation, responsible gaming monitoring, dispute resolution
Device & Technical Data IP address, device type, browser, app version Security, fraud prevention, platform compatibility
Verification Documents CNIC copy, proof of address (if requested) Identity verification for withdrawals and compliance
Support Interactions Chat logs, email correspondence Resolving your queries, improving support quality

We only collect data that is relevant and necessary for the purposes listed above. We do not collect sensitive categories of personal data — such as health information, political opinions or biometric data — unless they are directly necessary for identity verification in specific circumstances.

3 How We Collect Your Data

PKR565 collects personal data through the following channels:

  • Direct registration: When you create an account, you provide your name, mobile number, email and chosen password.
  • Platform activity: As you use PKR565 — placing bets, playing games, making deposits and withdrawals — the platform records transactional data associated with your account.
  • Payment processors: When you deposit or withdraw via JazzCash, Easypaisa, Raast or bank transfer, the relevant payment provider confirms transaction details to PKR565. We do not receive full card or wallet credential details.
  • Identity verification: If requested, you may submit documents such as a CNIC copy. These are shared with our verification partner and retained on file.
  • Device and browser data: Automatically collected when you access the platform — includes your IP address, device type, operating system and session data.
  • Customer support: Any information you provide when contacting our support team via live chat or email is logged and retained.
  • Cookies and tracking: Session and functional cookies collect information about how you use the platform. Details are in Section 7.

4 Why We Use Your Data

Every use of your personal data at PKR565 has a lawful basis and a specific purpose. We process your data for the following reasons:

  • To create and manage your PKR565 account and verify your identity.
  • To process deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
  • To deliver the games and betting services you use — including recording bets, settling winnings and maintaining your wallet balance.
  • To detect and prevent fraud, money laundering, bonus abuse and other prohibited activities described in our Terms and Conditions.
  • To monitor for responsible gaming concerns and apply tools like deposit limits or self-exclusion when triggered or requested.
  • To communicate with you about your account — security alerts, withdrawal confirmations, bonus notifications and support responses.
  • To improve the platform — analysing aggregated usage patterns helps us fix issues, prioritise features and optimise performance.
  • To comply with any legal obligations that require us to retain or report certain information.
Marketing Communications

PKR565 may send you promotional communications — bonus offers, new game announcements, PSL betting promotions — to your registered mobile number or email. These are not sent to players who have opted out. If you no longer wish to receive promotional messages, you can update your communication preferences in account settings or ask support to opt you out.

5 Who We Share Your Data With

PKR565 does not sell your personal data. We share data only with trusted third-party partners that are necessary for the platform to function, and only to the extent required for their specific role:

  • Payment processors — JazzCash, Easypaisa, Raast and bank processing partners receive the transaction data necessary to complete your deposits and withdrawals.
  • Identity verification providers — If you are required to submit identity documents, these are processed by our verification partner, which verifies authenticity and returns a confirmation result.
  • Fraud prevention and security services — IP addresses, device fingerprints and account behaviour data may be shared with fraud detection tools to identify suspicious patterns.
  • Game providers — The gaming studios whose titles appear on PKR565 receive session and bet data required to run their games. This is limited to gameplay data and does not include your full profile or payment details.
  • Legal and regulatory authorities — Where we are legally required to disclose information — for example, as part of a fraud investigation or legal proceeding — we will comply with valid legal requests.

All third-party partners that handle your data are required to process it only for the specific purpose for which it was shared and to maintain appropriate security standards.

6 Payment Data & Financial Information

Payment security is treated with particular care at PKR565. When you make a deposit or withdrawal, the sensitive credentials of your payment method — your JazzCash PIN, Easypaisa account details, card number — are handled directly by the payment provider and are not transmitted to or stored by PKR565 servers.

What PKR565 does retain is transactional information: the payment method type, the amount, the timestamp, and the transaction reference number. This is required for your account records, dispute resolution and reconciliation.

Your Payment Details Are Not Stored on Our Servers

PKR565 never has access to full card numbers, JazzCash PINs or Easypaisa account passwords. These are processed entirely on the secure infrastructure of the respective payment providers. PKR565 only receives a confirmation of success or failure along with a transaction reference.

7 Cookies & Tracking Technologies

PKR565 uses cookies — small text files stored on your device — and similar technologies to make the platform function correctly and to understand usage patterns. Here is how we use them:

Cookie Type Purpose Can Be Disabled?
Essential / Session Keep you logged in, maintain your session state across pages No — platform cannot function without these
Functional / Preference Remember your language, display preferences and recent games Yes — disabling may reduce personalisation
Analytics Understand which features are used most, identify performance issues Yes — opt out in browser settings or account preferences
Security Detect suspicious login attempts and unusual account activity No — required for account protection

PKR565 does not use third-party advertising cookies or share browsing data with ad networks. You can manage cookie preferences through your browser settings. Clearing cookies will log you out of the platform and reset your saved preferences.

8 How Long We Keep Your Data

PKR565 retains personal data only for as long as it is needed for the purpose it was collected. General retention guidelines are:

  • Active account data — retained for the lifetime of your account and for a reasonable period after account closure to allow for dispute resolution.
  • Financial transaction records — retained for a minimum of five years from the transaction date in line with standard financial record-keeping practices.
  • Identity verification documents — retained while your account is active and for a defined period after closure. Documents are deleted once no longer required.
  • Support interaction logs — retained for up to two years after the last interaction to allow for follow-up on unresolved queries.
  • Anonymised analytics data — retained indefinitely in anonymised form for platform improvement purposes.

When data reaches the end of its retention period, it is securely deleted or anonymised. If you close your account and request data deletion, we will action your request subject to any legal obligations that require us to retain certain records.

9 How We Protect Your Data

PKR565 takes data security seriously and applies multiple layers of protection to the personal information we hold:

  • TLS encryption on all data transmissions between your device and our servers.
  • Encryption at rest for stored account and financial data.
  • Access controls that limit which staff members can view personal account data, restricted on a need-to-know basis.
  • Regular security reviews and monitoring for unusual access patterns.
  • Two-factor authentication available for player accounts as an additional layer of login security.
  • Payment credentials handled externally by payment providers — not stored on PKR565 infrastructure.

No system is completely immune to security risks. In the unlikely event of a data breach that affects your personal information, PKR565 will notify affected players promptly and take immediate steps to contain the incident.

10 Your Privacy Rights

As a PKR565 user, you have the following rights over your personal data. To exercise any of these rights, contact our support team via live chat or email:

Right to Access

You can request a copy of the personal data PKR565 holds about you. We will provide this in a clear format within a reasonable timeframe.

Right to Correction

If any personal information we hold is inaccurate or out of date — for example a wrong phone number or email address — you can ask us to correct it. Some corrections may require you to provide supporting documentation.

Right to Deletion

You can request deletion of your personal data. We will comply where there is no legal obligation to retain the data. Financial transaction records may need to be kept for compliance purposes even after account deletion.

Right to Restrict Processing

In certain circumstances, you can ask us to limit how we use your data — for example, while you wait for a correction request to be resolved.

Right to Opt Out of Marketing

You can opt out of receiving promotional communications from PKR565 at any time by updating your preferences in account settings or asking support to remove you from marketing lists.

11 Children's Privacy

PKR565 is strictly for adults aged 18 and over. The platform does not knowingly collect personal data from individuals under 18. If we become aware that an account has been created by or on behalf of a minor, we will close the account immediately and delete the associated personal data, subject to any legal obligations regarding financial records.

If you are a parent or guardian and believe a minor has registered on PKR565, please contact our support team immediately with details so we can investigate and take appropriate action.

12 Changes to This Privacy Policy

PKR565 may update this Privacy Policy periodically. When we do, the revised version will be published on this page with the updated date shown at the top. For changes that significantly affect how we process your personal data — such as a new purpose for data use or a new category of third-party sharing — we will notify registered players via their registered email or through an in-platform notification.

Your continued use of PKR565 after any update to this Privacy Policy constitutes your acceptance of the changes. If you do not agree with updates to the policy, you should discontinue use of the platform and contact support to arrange account closure and any data deletion requests.

13 Contact Us About Privacy

If you have any questions, concerns or requests related to this Privacy Policy or to how PKR565 handles your personal data, our support team is available to help. You can reach us via:

  • Live chat — available 24 hours a day, seven days a week on the PKR565 platform. This is the fastest way to get a response.
  • Email — our support address is shown in the footer of this page. Please use your registered email address when submitting privacy requests so we can verify your identity before acting on the request.

For data access, correction or deletion requests, please include your full name, registered mobile number or email address, and a clear description of what you are requesting. We will acknowledge your request promptly and aim to complete it within a reasonable timeframe.

Related Policies & Pages

These pages contain additional detail on how PKR565 operates and handles player accounts:

Your Data Is Safe at PKR565

Now that you know how PKR565 handles your personal information, you can register and play with confidence. Sports betting, live casino and fish games — all in PKR, all with your data treated with care.